How far in advance can I book a private event?
- You can book up to 12 months in advance. We ask for a minimum of 14 days' notice to book your event. Need something sooner? Contact us directly—we’ll do our best based on availability!
When do I need to finalize my guest count and package details?
- Please confirm your final guest count, package tier, and any add-ons at least 10 days prior to your event. Changes after that window may not be guaranteed and could be subject to additional charges.
What is your deposit and payment policy?
- A 50% non-refundable deposit is required to reserve your event date. The remaining balance is due 7 days before the event. Payment is made securely through our online booking system. If payment isn’t received on time, the reservation may be canceled. A suggested gratuity will be provided for ease.
What happens if I need to cancel my event?
- Deposits are non-refundable. If you cancel with 14+ days’ notice, you can apply your deposit toward a future event within 6 months (based on availability). Cancellations made within 7 days of the event are not eligible for credit or refund.
Still have questions?
- Let's plan something sweet and stress-free!
aenglenton@ballyhoohospitality.com
(847) 920-4222.
